Privacy Policy

Introduction

Dr. Go Ophthalmology ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at domain-name (the "Website") or use our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request an appointment or consultation
• Subscribe to our newsletter or communications
• Contact us via email or phone

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Information about your vision concerns or health inquiries
• Any other information you choose to provide

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on our Website
• Referring website or source
• Device information (operating system, screen resolution)

We use analytics tools (including Vercel Analytics) to help us understand how visitors interact with our Website and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule appointments and consultations
• To send you information about our services, if you have opted in
• To improve our Website and user experience
• To analyze usage patterns and optimize our services
• To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website and providing our services (such as hosting, analytics, and email communication services).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under Philippine data privacy laws, you have the following rights regarding your personal information:

• Right to be informed: You have the right to be informed about the collection and processing of your personal data.
• Right to access: You may request access to the personal information we hold about you.
• Right to correction: You may request that we correct any inaccurate or incomplete information.
• Right to erasure: You may request the deletion of your personal information, subject to legal obligations.
• Right to object: You may object to the processing of your personal information for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies help us understand user behavior, remember your preferences, and improve our services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Website may not function properly without cookies.

Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our Website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Cebu City, Philippines.